Are you interested in making a positive impact on inpatients in our hospitals without leaving your home?
We would love to have you on our team! We are looking for volunteers to call inpatients while in the hospital to welcome them to our care, relay visitation guidelines and inquire how their stay has been.
Concierge Admission Program (CAP) include the following tasks for volunteers:
- Remotely, volunteers call patients using a well-developed script and introduce themselves, inquire how their patient experience has been since they arrived and explains the hospitals visitation guidelines.
- Volunteers inquire with patients if their emergency contact would like us to call to explain visitation guidelines and to ensure they have patient’s room phone number/nurse unit phone number. If yes, volunteers will place these calls.
- If/when patients relay needs or concerns, we connect with nursing staff at the end of the patient call to assist in real time with the need/concern.
- If/when patients recognize staff for providing exceptional care, we send recognition emails to the staff members with a copy to their leader.
Advocate Aurora computer access is provided for all volunteers.
Training consists of 4-6 hours. Volunteers will learn to place and conduct patient calls with the guidance of our training coordinator, and when the volunteer feels confident with the call script and all questions/concerns are answered, they may begin to make calls on their own.
Please apply through the link below
Aurora Healthcare Volunteer Opportunities
Or call Amy at 920-609-3522 during regular business hours.
